Property Manager
Position Circumstances
- Career Category: Exec. / Management, Real Estate, Business Administration, Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Manage the day-to-day operations of serviced apartment properties.
- Ensure all facilities and common areas are maintained in excellent condition.
- Conduct routine property inspections and identify maintenance requirements.
- Coordinate with housekeeping, maintenance teams, and external service providers.
- Ensure compliance with safety regulations and company policies.
- Handle tenant and guest inquiries, complaints, and service requests professionally.
- Maintain positive relationships with residents and ensure customer satisfaction.
- Coordinate move-in and move-out procedures.
- Assist in resolving tenant issues and operational concerns promptly.
- Support marketing and leasing activities to maintain high occupancy rates.
- Prepare lease documentation and monitor contract renewals.
- Monitor room availability and occupancy performance.
- Maintain accurate records of tenants, leases, and property documentation.
- Assist in budgeting and operational expense monitoring.
- Liaise with contractors and vendors regarding maintenance and repair work.
- Monitor vendor performance and service quality.
- Ensure timely completion of maintenance activities.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business Administration, Hospitality Management, Property Management, Real Estate, or a related field.
Work History:
- Property management, hospitality, serviced apartments, hotels, or related industries for 3 to 5 years
Skills & Knowledge:
General & Technical Skills
- Proficient in Microsoft Office and property management systems.
- Strong attention to detail and operational management skills.
Soft Skills
- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Good organizational and multitasking skills.
- Ability to manage tenant relationships professionally.
- Ability to work under pressure and handle emergencies when required.
Leasing and Marketing Supervisor
Position Circumstances
- Career Category: Sales / Marketing, Hotel/Restaurant, Customer Service/Support
- Schedule:Full-time
- Salary: N/A
Duties & Responsibilities:
- Develop and implement sales plans to achieve occupancy and revenue targets.
- Identify, approach, and secure new corporate clients, government agencies, travel agents, relocation companies, and business partners.
- Maintain strong relationships with existing clients and ensure high customer satisfaction.
- Prepare and present sales proposals, quotations, and service agreements.
- Conduct property presentations, client meetings, and unit inspections.
- Negotiate contracts and commercial terms with clients.
- Monitor market trends, competitor activities, and pricing strategies.
- Collaborate with the Operations, Front Office, Maintenance, and Cleaning teams to ensure service quality and customer satisfaction.
- Prepare sales forecasts, performance reports, and monthly activity reports.
- Ensure all sales activities comply with company policies and procedures.
- Achieve individual and departmental sales targets and key performance indicators (KPIs).
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, Hospitality Management, or a related field.
Work History:
- Sales experience, preferably in hospitality, serviced apartments, hotels, real estate, or property management for 3 to 5 years
Skills & Knowledge:
General & Technical Skills
- Strong knowledge of sales techniques, negotiation, and customer relationship management.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with Property Management Systems is an advantage.
Soft Skills
- Excellent communication, presentation, and interpersonal skills.
- Strong networking and business development abilities.
- Self-motivated, results-oriented, and able to work independently.
- Excellent organizational and time management skills.
Maintenance Supervisor
Position Circumstances
- Career Category: Maintenance, Engineer - Electrical, Mechanics
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Supervise and coordinate the daily activities of the maintenance team, including plumbing, electrical, air conditioning (HVAC), mechanical, and general building maintenance.
- Develop, implement, and monitor preventive maintenance schedules for all building systems and equipment.
- Assign maintenance tasks, monitor work progress, and ensure jobs are completed efficiently and to the required quality standards.
- Inspect the condition of the building, guest rooms, common areas, and engineering systems to identify maintenance needs.
- Respond promptly to emergency maintenance requests and ensure minimal disruption to operations.
- Troubleshoot complex maintenance issues and provide technical guidance to maintenance technicians.
- Coordinate with external contractors and service providers for specialized repairs and maintenance works.
- Ensure compliance with occupational health and safety regulations, fire safety requirements, and company policies.
- Monitor the performance of HVAC systems, generators, elevators, water pumps, electrical systems, plumbing systems, and other building equipment.
- Maintain accurate maintenance records, service reports, equipment history, and preventive maintenance documentation.
- Prepare maintenance schedules, work plans, and monthly maintenance reports.
- Monitor inventory of spare parts, tools, and maintenance supplies, and submit purchase requests as necessary.
- Assist in preparing the annual maintenance budget and monitor maintenance-related expenses.
- Conduct regular inspections to ensure all maintenance work meets company quality standards.
- Train, coach, and evaluate maintenance staff to improve technical skills and work performance.
- Work closely with Housekeeping, Front Office, Security, and other departments to ensure efficient facility operations.
- Recommend improvements to equipment reliability, energy efficiency, and maintenance processes.
- Perform other duties as assigned by management.
Expected Profile of Candidates
Languages:
- English - Good
Qualifications:
- Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Building Services, Facilities Management, or a related technical field.
Work History:
- Maintenance experience in hotels, serviced apartments, condominiums, commercial buildings, hospitals, or industrial facilities for 3 to 5 years
- Supervisory or team leadership experience for 2 years is preferred
Skills & Knowledge:
General & Technical Skills
- Strong knowledge of: Electrical systems, Plumbing and sanitary systems , HVAC and air conditioning systems, Mechanical equipment, Water pumps and water treatment systems , Fire protection systems, Emergency generators, Building maintenance and preventive maintenance programs
- Ability to read and interpret electrical, plumbing, and mechanical drawings.
- Knowledge of occupational health and safety regulations.
- Experience using computerized maintenance management systems (CMMS) is an advantage.
- Ability to prepare maintenance reports and documentation.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Good in English proficiency with Writing, Speaking, Listening, and Reading.
Soft Skills
- Strong leadership and team management skills.
- Excellent troubleshooting and problem-solving abilities.
- Good planning, organization, and time management skills.
- Ability to prioritize multiple maintenance requests and meet deadlines.
- Strong communication and interpersonal skills.
- Customer service mindset with a proactive approach to facility maintenance.
- Ability to work under pressure and respond effectively to emergencies.
- Willingness to work flexible hours, weekends, public holidays, and on-call when required.
Front Office Officer
Position Circumstances
- Career Category: Customer Service/Support, Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Welcome tenants, guests, and visitors in a professional and friendly manner.
- Manage daily front desk operations, including calls, emails, and tenant records.
- Receive, record, and coordinate tenant maintenance requests with the Maintenance Department.
- Schedule maintenance appointments and follow up to ensure issues are resolved promptly.
- Handle tenant inquiries, complaints, and service requests professionally and efficiently.
- Coordinate with Housekeeping, Maintenance, and Security to ensure smooth daily operations.
- Prepare daily and monthly reports on tenant requests and maintenance activities.
- Maintain accurate records of maintenance requests and tenant communications.
- Support lease administration and other administrative duties as assigned.
- Deliver excellent customer service to ensure high tenant satisfaction.
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree
Skills & Knowledge:
General & Technical Skills
- Proficient in Microsoft Office; experience with Property Management Systems (PMS) is an advantage.
Soft Skills
- Good communication, interpersonal, and problem-solving skills.
- Strong organizational and multitasking abilities.
- Friendly, responsible, customer-focused, and able to work independently or as part of a team.
IT Officer
Position Circumstances
- Career Category: Computer - General, Computer - Networking, Computer - Programming
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Manage and maintain CCTV, NVR/DVR, and security systems.
- Manage UniFi network, Wi-Fi, switches, and internet connection.
- Install and troubleshoot computers, printers, and scanners.
- Manage Access Control, Card Readers, and electronic door locks.
- Maintain Property Management system.
- Maintain parking barrier and access systems.
- Provide daily IT support to management and staff.
- Troubleshoot IT and building technology issues.
- Coordinate with external IT/service providers when required.
- Maintain IT equipment records and perform regular system checks.
- Manage and maintain website.
Expected Profile of Candidates
Languages:
- English - Good is preferred
Qualifications:
- Bachelor's Degree in IT, Computer Science, or related field.
Work History:
- IT support experience for 1 to 2 years is preferred
Skills & Knowledge:
General & Technical Skills
- Knowledge of networking, UniFi, CCTV, Access Control, and Card Reader systems.
- Web development.
- Basic knowledge of hardware, software, printers, and scanners.
- Good communication skills; English is an advantage.
Soft Skills
- Good troubleshooting and problem-solving skills.
- Responsible, honest, and able to work independently.
- Good communication skills; English is an advantage.
