Internal and Tax Accountant
Expectations - Duties, Responsibilities
- Check database of invoices and sale receipts inputted in accounting system.
- Input invoice, sales receipt and handle date on journal Accounting Software
- Cross check invoice from supplier and process payment
- Issue Tax invoices, check VAT Output Report monthly.
- Prepare and file tax returns for the company, ensuring compliance with tax laws.
- Maintain accurate records of tax transactions and supporting documentation.
- Collaborate with external tax advisors and regulatory bodies.
- Keep updated on changes in tax legislation and implement necessary adjustments.
Tour Operator & English Customer Care
Expectations - Duties, Responsibilities
- Customer care
- Customer care all clients/groups arrival in Cambodia. Meeting in person in Siem Reap.
- Follow strictly company’s customer care procedure, including requirement in grooming/appearance.
- Reviews the arrival list daily, prepare and distribute welcome amenities.
- Meets and greets arriving guests, connect with them as scheduled and bids them farewell as they leave. If it is B2C clients, she/he continues to provide superior customer service after the clients are long gone.
- Attends promptly to customers' inquiries and assists them with their needs.
- Listen to guests’ complaints, report to back office then provide solutions to their issues or concerns.
- Provide weekly customer care report.
- Follow strictly Sales & Operation procedure. Check carefully all program has been confirmed, execute and control all the reserved services match with the programs including transportation, guides, restaurants, ticketing and other tour-related services to ensure that tours run smoothly
- To ensure accurate reservation information is sent to suppliers. Minimize error rate in bookings
- All services booked and confirmed as per assigned workload and ad-hoc booking requests in compliance with relevant booking procedures
- Coordinate with Checker for pre-checking services to make sure all services are reserved before client's arrival
- Monitoring release deadlines for all bookings and allotments and communicating this with the sales team
- Advising or solving problems in case there are difficulties with one of the files
- Be in contact with Product/Contracting department for everything related to contracting, rates update
- Verifying bookings to the accounts department
