ICT Advisor
Position Summary Expectations - Duties, Responsibilities
The ICT Advisor is responsible for leading EpiC Cambodia’s support to NCHADS to utilize technology to increase testing and case finding for key and priority populations, link HIV+ people to services and reduce stigma at healthcare facilities, and within the community. S/he will work closely with ICT experts, health authorities at the national and provincial level, FHI 360 colleagues and partners to implement an ICT assessment as well as develop mobile health innovations to deliver HIV and related information and services to key and priority populations. Under the overall guidance of SI Senior Technical Advisor, the ICT Advisor needs to perform the following duties:
National Local Regular (NLR) – Annual Salary: 19,375 – 38,750
- With technical oversight, provide technical leadership in design, development, planning, implementation; and capacity-building to create stigma and discrimination (S&D) free services, including GBV and KP-competent services, to increase case detection and retention.
- Support NCHADS and EpiC team members to understand and utilize data on patient experience and S&D (including by collating data, formatting into monthly dashboards and facility reports)
- Support Chhouksar Clinic in implementation of Patient Record Management System/electronic medical record
- With technical oversight, provide technical leadership in design, development, planning, implementation; and capacity-building to accelerate new case detection among KP and priority populations
- Rollout ICT assessment among key and priority populations to improve the program’s understanding of the target population’s ICT use, preferences, and opportunities to leverage ICT to expand the reach and engagement of HIV services
- Support KP CBOs to conduct virtual outreach, including by training peer educators and case managers on best practice for communicating virtually with clients/patients
- Create electronic directory of KP competent HIV-related health services and link to Grindr, Facebook, and other popular dating apps for MSM/TG
- Responsible for planning and scheduling own workflow and timetables, within area and function guidelines.
- Maintains a constructive dialogue and technical exchange with EpiC staff, global technical experts, government/NCHADS counterparts, and technical staff of implementing partners.
- Develops and maintains collaborative relationships with donor/client organizations, relevant government agencies, bilateral and other NGOs.
- Develops tools for the design and implementation of specific technical components.
- Assists with technical troubleshooting, guide data analysis and application of data.
- Assists with compiling technical content (e.g., reports, presentations, manuscripts).
- Ensures that project implementation adheres to the appropriate global strategy and remains technically sound.
- BS/BA in public health or Computer Science or MS/MA/MPH in public health, computer science, communications, or related field
- 7- 10 years relevant experience in ICT, or Strategic Information, or M&E and database system for health/HIV/AIDS
- Experience working in Cambodia with direct communication with government counterparts and community-based organization is strongly preferred.
- Proven skills in the design and implementation of ICT-related activities to reach and engage key population in HIV services in Cambodia
- Experience using social media and other ICT channels/platforms for development/health programs
- Recognized expertise in approaches for electronic monitoring systems (such as ODK, Kobotoolbox, DHIS2, Power BI, COMM Care, eCascade, or RapidPro)
- Online marketing and advertising experience (such as on Facebook, Google, or other online targeted advertising).Ability to design and maintain websites, web-based content, and develop applications through ICT channels (e.g. SMS/IVR) that can deliver info about HIV services to key and priority populations
- Good English language for both writing and speaking
- Ability to travel within country or regionally, if needed.
