Food Assistant Manager
Position Circumstances
- Career Category: Assistant
- Schedule:Full-time
- Salary: Negotiable
This position for Cambodian Only
Working days: 6 days/week (Flexible)
Working Hour: 8 hours/day
Duties & Responsibilities:
- Manage the team's work schedule.
- Control of goods.
- Food safety control.
- Daily report.
- Need to report to the direct manager all related issues in work and responsibilities.
- Support other requests from restaurant management.
Benefits:
- Basic salary (Competitive)
- Monthly Bonus
- Seniority payment
- Annual Performance Review
- Internal Discount for employees (~50%) when dining at 4P’s stores
- Other Allowance
Expected Profile of Candidates
Languages:
- English - Fluent
Work History:
- At least experiences in the food assistant manager position or assisting in F&B field at an international industries for 3 years
Skills & Knowledge:
General & Technical Skills
- Having experience in making Pizza is an advantage (Doing Italian Pizza products)
- Have experience in managing and coordinating human resources
- Have experience in food quality management
- Experience in managing operating costs: labor costs, raw material costs, utility costs, profit and loss report analysis, food loss.
- Ability to train and plan training for the team
- Have experience working with other departments.
- Can work rotating shifts
- Ability to build operating procedures for restaurants
- Basic computer skills (work, excel...)
- Have experience using software to manage work hours, purchases, inventory,...
- English: Advanced level in speaking and writing;
- Understanding COGS management is a plus
Soft Skills
- Good leadership and organizational skills
- English: Good communication ability
- Strong leadership, management, and problem-solving skills;
- Being independent, proactive, patient, high responsibility, and willing to work under high pressure;
- Commit to the goals of leading restaurant team in order to expand company business;
- Able to training oversea for 6 months
Restaurant Manager
Position Circumstances
- Career Category: Hotel/Restaurant, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
This position for Cambodian Only
Working Hours: 200 hours/ month ~ 25 working days, flexible working hours based on operation schedule.
Duties & Responsibilities:
- Restaurant Operations
- Attend customers to make sure that every single of them are happy with our food and service
- Have a meeting with supervisors of each department (service, kitchen, and pizza) to understand the situation of the entire restaurant and progress of monthly goals
- Manage all the restaurant staffs and make sure that their work quality is at Pizza 4P’s standard
- Manage and make sure that the restaurant environment is always at Pizza 4P’s standard
- Cost Management
- Be always aware of the labor, food, and other cost of the restaurant and make sure that the total cost is lower than the target;
- Come up with ideas and implement them to meet the total target cost;
- Sales Management
- Manage the daily sales and input all the necessary numbers on a predetermined sheet
- Analyze the sales and come up with ideas to increase the sales and then implement those ideas into daily restaurant operation
- Training Skills
- Train supervisors of each department and maximize the performance of each team;
- Have a close communication with supervisors and make sure that the progress of each department’s training is on track;
- Fully understand the training protocols and systems of Pizza 4P’s and suggest ideas to improve IT (if any)
- Sustainable Business Development
- Be the owner of the store P&L
- Secure sustainable business development and make sure the store is operating with profitable conditions.
- Partner roster management: Expect the sales focus and arrange the roster to secure the profit with COL control as well as to maintain 4P‘s quality.
- Manage expenses for ordering/purchasing to secure profit.
- Stock control, inventory management, manage the COGS with safety level and export the right result on the inventory
- Other Management Tasks
- Have a close communication with restaurants or area restaurant managers, operation managers, general managers, and office teams to improve the performance of the restaurant;
- Consult with staffs and support creating the Great Place to Work;
- Update the immediate supervisor about a long, mid, and short term goal achievement progress in a timely manner
Benefits:
- Competitive Salary and Allowance
- Seniority payment
- Annual Leave 18 days/ year
- Private Healthcare insurance
- Salary Increase based on Annual Performance Review
- Internal Discount for employees (~50%) when dining at 4P’s stores
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree in /Related fields
Work History:
- At least experiences in Food & Beverage field (Hotel/ Restaurant/ Fast food chain) for 7 years
- At least working as Restaurant Manager role in Food & Beverage field (Hotel/ Restaurant/ Fast food chain) for 3 years
Skills & Knowledge:
General & Technical Skills
- Have Passion for Culinary
- Culture fit (Omotenashi, Authenticity, Kaizen, Compassion)
Soft Skills
- Outstanding customer service mindset
- Fluent in English both Verbal & Writing
- Have strong leadership, management and problem solving skills
- Being independent, proactive, patient, high responsibility and willing to work under high pressure
- Commit to the goals of leading a restaurant team in order to expand company business.
Call Center (GSA)
Position Circumstances
- Career Category: Customer Service/Support
- Schedule:Full-time
- Salary: Negotiable
This position for Cambodian Only
Working days/Working Hour: Working 6 days/week - 8 hours/day (flexible)
Location: Pizza 4P’s 313 Quayside (PSQ)
Duties & Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward guests at all times
- Communication with other departments to ensure positive Guest experience
- One Touch Guest communication in resolving issues
- Responsible for all Guest communication via web, email and phone
- Find ways to improve Guest Experience, finding ways to create WOW experience on daily basis
- Ensure good guest experience, create new ways to have a great guest experiences & recover when there are issues or complaints
- Will be trained and maintain the core values of Pizza 4P’s includes: Compassion; Authenticity; Kaizen; Omotenashi
- Handle and manage booking table and pre-order
- Reply to any inquiries and complaints on social media
Benefits:
- Basic salary (Competitive)
- Monthly Bonus
- Seniority payment
- Annual Performance Review
- Internal Discount for employees (~50%) when dining at 4P’s stores
- Other Allowance
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree in Related fields
Skills & Knowledge:
General & Technical Skills
- Working time according to Supervisor’s arrangement; not OFF on Friday, Saturday, Sunday, and holidays
- Endure the high pressure, information & job skills will be trained
Soft Skills
- Working in a team
- Listening skills
- Computer knowledge
- Be patient, flexible and adaptable to work with new systems
- Problem solving
- Be able to fluently communicate in English
