Family Strengthening Program Officer
Position Circumstances
- Career Category: Social Work, Community Development, Educate/Train/Teaching, Research / Development
- Schedule:Full-time
- Salary: Negotiable
Reports to : Project Manager
Duty Location : SOS Prey Veng Province
Department : Program
The FSP Officer supports the delivery of Family Strengthening interventions that help vulnerable families care safely for their children and prevent separation. The role includes community engagement, household screening, monitoring the implementation of service packages, and supporting families in accessing livelihoods, education, and social protection. This position directly advances the SOS National Strategic Plan 2026–2028 focus areas on strengthening community-based care, building household resilience, and preventing unnecessary alternative care placements.
Working Relationships
Internal
- Project Manager/FSP Coordinator
- Case Managers and Youth Workers
- Village and National safeguarding teams
- MEAL staff and data/reporting colleagues
- Finance and logistics staff
External
- Commune/Sangkat Council and CCWC
- DoSVY, schools, teachers, health centres
- Local and International NGOs, CBOs, and private training partners
- Community groups: mothers’ groups, youth groups
- Families and children involved in the program
Duties & Responsibilities:
- Community Mobilization and Targeting
- Conduct outreach in target villages with local authorities and CCWC.
- Support eligibility screening, household vulnerability assessment, and enrolment.
- Orient families on program objectives and responsibilities.
- Support Service Delivery and Case Work (working together with Case Managers)
- Assist families in meeting goals set in their Family Development Plans.
- Facilitate access to education, health, employment, and public services.
- Provide basic coaching on positive parenting, financial planning, and life skills.
- Help identify needs requiring referral to specialized service providers.
- Safeguarding and Risk Monitoring
- Observe household conditions and ensure children are safe.
- Report protection concerns immediately via safeguarding channels.
- Support community-level awareness on safeguarding and safe parenting practices.
- Economic Strengthening and Livelihoods
- Link beneficiaries to vocational training and business-skills support.
- Guide families in using grants or stipends responsibly.
- Monitor income-generating activities and record progress.
- Coordinate with the private sector and training partners.
- Education and Child Well-being Support
- Track school attendance, dropout risk, and access to materials.
- Coordinate tutoring, school meetings, and learning support as needed.
- Work with teachers to resolve barriers to attendance and learning.
- Networking, Referral & Partnerships
- Build relationships with Commune/Sangkat Councils, CCWC, and DoSVY.
- Maintain strong ties with health centres, schools, and service providers.
- Work with NGOs and civil groups for additional support.
- Ensure referrals are followed up on and documented.
- Monitoring, Documentation & Reporting
- Maintain family progress records and activity reports.
- Enter updated data into CMIS or tracking tools.
- Support monthly reporting and program review meetings.
- Collect case stories and participate in learning workshops.
- Child Safeguarding Responsibilities
- Adhere to SOS Child & Youth Safeguarding Policy and Code of Conduct.
- Report any suspected safeguarding risks immediately.
- Ensure all HR/payroll processes uphold safeguarding standards, especially regarding safe recruitment.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in community development, social work, education, sociology, public health, or a relevant field
Work History:
- At least of experience working in community development or with vulnerable children/families for 1 to 2 years
Skills & Knowledge:
General & Technical Skills
- Familiarity with community structures (Commune Council, CCWC, VCA, etc.)
- Experience in child protection, livelihoods, or youth support is an advantage.
- Basic knowledge of safeguarding and child development
- Ability to keep accurate records and use simple data tools
Soft Skills
- Strong interpersonal and community engagement skills
- Ability to build trust with families and vulnerable groups
- Coaching and facilitation ability with groups and individuals
- Responsible, respectful, and maintains confidentiality
- Willingness to travel frequently in villages and field sites.
Youth Leader
Position Circumstances
- Career Category: Social Work, Community Development, Rural development
- Schedule:Full-time
- Salary: Negotiable
Reports to : Project Manager
Duty Location : SOS Prey Veng
Department : Program Project Province
The Youth Leader supports adolescents and young people in growing into confident, responsible, and independent adults, in line with SOS Cambodia’s National Strategic Plan 2026–2028. The role focuses on mentoring, supervision, and facilitation of youth development activities within youth houses and community-linked settings. Working closely with the Project Manager and program teams, the Youth Leader provides daily guidance to youth, supports education and life skills development, and promotes participation, positive behavior, and well-being. The position ensures a safe, inclusive, and structured environment that upholds child and youth safeguarding standards, encourages youth voice, and prepares young people for independent living and successful integration into society.
Key Working Relationships
Internal
- Project Manager
- Youth and Program Technical Coordinators
- MEAL Team
- Child and Youth Safeguarding Coordinator/Officer
- Finance and Administration Staff
External
- Local authorities and service providers
- Education and vocational training institutions
- Community leaders and partners
- Donors and Program Support Associations (as relevant)
Duties & Responsibilities:
- Youth development and mentorship
- Work directly with youth groups to provide consistent guidance, mentoring, and positive adult role modeling.
- Support youth to develop practical life skills, including decision-making, communication, problem-solving, financial literacy, and self-care.
- Facilitate youth participation in planning, reviewing, and improving activities that affect their daily lives.
- Encourage youth leadership, peer support, and responsibility within youth houses and group settings.
- Education, life skills, and transition support
- Support youth with education-related activities, including homework support, tutoring, study routines, and coordination with schools or training providers.
- Assist youth in preparing for independent living through vocational orientation, employability skills, and transition planning.
- Promote healthy lifestyles, social engagement, and constructive use of leisure time.
- Youth house management and daily living
- Ensure youth houses are safe, orderly, and conducive to learning and wellbeing, including cleanliness, routines, and basic house management.
- Supervise daily living activities and promote shared responsibility among youth for household tasks.
- Monitor youth behavior and wellbeing, providing guidance and corrective support respectfully and constructively.
- Safeguarding, protection, and well-being
- Uphold SOS Cambodia’s Child and Youth Safeguarding Policy at all times.
- Actively prevent, identify, and report safeguarding concerns, incidents, or risks in line with internal procedures.
- Create a safe environment where youth feel confident speaking up, seeking help, and expressing concerns without fear.
- Model respectful behavior and ensure zero tolerance for abuse, exploitation, or discrimination.
- Planning, documentation, and reporting
- Develop, update, and implement individual and group youth development plans, ensuring accurate entry into the PDB2 system.
- Maintain clear and timely documentation, including daily logs, incident reports, and progress notes.
- Contribute to program monitoring, learning, and improvement by sharing observations, challenges, and good practices.
- Teamwork and coordination
- Work closely with the Project Manager, Youth Technical Coordinators, MEAL staff, and safeguarding personnel to ensure integrated support for youth.
- Participate actively in team meetings, case discussions, trainings, and reflection sessions.
- Coordinate with families, community actors, and service providers where relevant to support youth development and transition.
- Compliance and Professional Conduct
- Follow SOS Cambodia policies, guidelines, and codes of conduct, including youth guidelines and operational procedures.
- Use resources responsibly and support cost-effective project implementation.
- Undertake other related duties as assigned by the supervisor in line with program needs.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in social work, social development, education, psychology, or a related field.
Skills & Knowledge:
General & Technical Skills
- Experience working with adolescents and youth, preferably in residential, community-based, or NGO settings.
- Demonstrated ability to manage and support small youth groups (approximately 6–8 youth).
- Strong facilitation, mentoring, conflict resolution, and problem-solving skills.
- Basic computer literacy, including MS Office, email, and data entry systems.
- Willingness and ability to stay in youth housing when required.
Soft Skills
- Commitment to child and youth rights, safeguarding, and ethical practice.
- Strong planning, coordination, and follow-up skills.
- Clear communication, documentation, and reporting ability.
- Respect for diversity, inclusion, and youth participation.
- Integrity, patience, emotional maturity, and self-control.
- Willingness to learn, reflect, adapt, and improve practice.
- Courage to speak up and act when concerns or risks arise.
Child Safeguarding Officer
Position Circumstances
- Career Category: Social Work, Health / Medical - Psychology, Law, Child Protection
- Schedule:Full-time
- Salary: Negotiable
Reports to : Project Manager
Duty Location : SOS Prey Veng Province
Department : Program Project
The Child Safeguarding Officer is responsible for supporting the effective implementation of child and youth safeguarding across all SOS Children’s Villages Cambodia programs, villages, schools, and partner activities. The role focuses on prevention, staff and caregiver capacity building, safeguarding compliance, and support to incident management processes.
The position works closely with program, HR, education, and village teams to ensure safeguarding policies, codes of conduct, and reporting mechanisms are understood and consistently applied. The Child Safeguarding Officer also supports training, risk assessments, documentation, and follow-up actions to strengthen a safe and protective environment for children and young people.
Duties & Responsibilities:
- Safeguarding Systems and Compliance
- Support the implementation of SOS Child and Youth Safeguarding Policy, Code of Conduct, and related procedures across all locations.
- Ensure safeguarding policies are understood and applied by staff, caregivers, volunteers, interns, and partners.
- Conduct routine safeguarding compliance checks at village, school, and project levels.
- Support integration of safeguarding into program design, SOPs, HR processes, and partnerships.
- Prevention and Capacity Building
- Plan and deliver safeguarding orientations and refresher trainings for staff, caregivers, youth, and partners.
- Support child-friendly and youth-friendly awareness activities on safety, rights, and reporting mechanisms.
- Contribute to the development or adaptation of safeguarding tools, IEC materials, and training resources suitable for Cambodia’s context.
- Support induction processes to ensure all new staff and associates complete safeguarding requirements.
- Incident Management and Case Support
- Serve as a focal support person for safeguarding concerns reported at the program or village level.
- Support Incident Management Team (IMT) processes, including documentation, timelines, and follow-up actions.
- Ensure safeguarding cases are recorded accurately, confidentially, and in line with SOS standards.
- Coordinate with relevant internal teams and external services when referral or escalation is required, without leading investigations unless assigned.
- Risk Assessment and Mitigation
- Support safeguarding risk assessments for programs, facilities, events, and new initiatives.
- Work with program and operations teams to identify risks and develop practical mitigation measures.
- Monitor safeguarding risks related to staffing, volunteers, partners, and service delivery models.
- Monitoring, Reporting, and Learning
- Maintain safeguarding records, training trackers, and compliance documentation.
- Contribute to internal safeguarding reports for management, donors, and SOS International as required.
- Analyze trends, gaps, and recurring issues to inform prevention and system improvements.
- Support learning sessions and follow-up actions after incidents or audits.
- Coordination and External Engagement
- Coordinate closely with HR, Program, Education, and Village Management teams on safeguarding matters.
- Support engagement with government services, NGOs, and referral partners related to child protection.
- Participate in national safeguarding or child protection networks when relevant and approved.
- Key working relationships
- Internal
- Project Manager for day-to-day coordination, guidance, and follow-up on safeguarding actions within the village.
- Program Coordinators and Social Workers to integrate safeguarding into daily care, case management, and family strengthening activities.
- Caregivers, Youth Leaders, and House Parents to promote safe caregiving practices, awareness, and early identification of safeguarding concerns.
- School Principal, Teachers, and Education Staff to ensure safeguarding standards are applied in learning environments and school-related activities.
- Village Administration and Operations Staff to address safeguarding risks related to facilities, transport, procurement, and events.
- Village Incident Management Team (IMT) Members to support reporting, documentation, and timely follow-up of safeguarding concerns at the village level.
- Children, Youth, and Youth Representatives to support child-friendly awareness, participation, and safe reporting mechanisms.
- External
- Commune and district authorities (including child protection and social affairs focal points) – for coordination, referral, and compliance when required.
- Local child protection service providers for counseling, psychosocial support, medical care, or legal referral services.
- Community leaders and protection structures to support prevention, awareness, and safe community-based referral pathways.
- Local schools, health centers, and service providers ensure coordinated safeguarding responses involving children and families.
- Partner NGOs and community-based organizations for joint activities and alignment on safeguarding standards.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in social work, psychology, education, law, human rights, or a related field.
Work History:
- At least experience in child protection, safeguarding, or social services, preferably within NGOs for 3 to 5 years
Skills & Knowledge:
General & Technical Skills
- Practical experience supporting safeguarding systems, training, or case management processes.
- Good understanding of Cambodia’s child protection system and relevant legal frameworks.
- Strong coordination and communication skills in Khmer and working English.
Soft Skills
- Women are Strongly encouraging to apply
- Strong understanding of child safeguarding principles and ethical practice.
- Ability to handle sensitive information with confidentiality and professionalism.
- Practical facilitation and training skills.
- Clear documentation and reporting skills.
- Ability to work calmly and responsibly in complex or sensitive situations.
