Dormitory Manager
In this context, we are looking for a Dormitory Manager for the two dorms of Chandara Students Home for a maternity leave replacement, based in Phnom Penh.
The first month would be dedicated full time to shadowing and handover of the current Dorm Manager. The Dorm Manager will then be in autonomy on the described tasks directly in link with the Country Manager.
Organization
Chandara Students Home (CSH) by Toutes a l’Ecole Luxembourg (NGO)
Type of contract
Fixed Duration Contract FDC (05 months) October 2023 – February 2024
Location
Chandara Students Home Boeung Tumpun and Sensok, Phnom Penh
Report Line
Country Manager
Working hours
- 04 days per week until 8pm
- Activities on Saturday (exact frequency to be confirmed) will be compensated
Main Missions
The CSH Dorm Manager is responsible for the operations of the Chandara Students Home dorms including: attendance and circulation of students, the respect of rules and regulations, registration to University and collection of results, update of the student’s database, identification and follow-up of student’s cases.
The CSH Dorm Manager manages a team of Home Monitors and administrative assistant who provide assistance to the students and staffs.
- Supervision of the 2 Chandara Students Home dorms
- Monitor the circulation of students: attendance or permission for absence
- Coordinate of students’ movement in dorm (departure of promotion 2 and arrival of promotion 6)
- Collecting contracts and internal rules from students both in dorm and at home
- Calculation students’ monthly allowance
- Update student’s database
- Staffs Management
- Manage home monitors and administrative assistant: supervise their activities, provide support and training for continuous improvement
- Coordinate monthly meetings with home monitors
- Student cases
- Identify and follow-up students’ risky cases (drop-out risk, academic risk etc.)
- Follow-up on a regular basis with social worker and management team.
- Deal with students’ cases with management team (disciplinary)
- Academic Administration
- Coordinate university payment process accurately and in timely manner
- Collect academic results
- Required Profile
- Bachelor degree in Management, in Business Administration, Education, Social work or Psychology and other related fields
- Ability to communicate in English and Khmer (or French is plus)
- 3 years of relevant experience
- Relevant experiences in dormitory management in education sector is a plus
- Qualities and competencies required
- Autonomy and proactivity, flexibility
- Attention to details and problem-solving skills
- Cooperative attitude and good communication skills
- Concern of others - required being sensitive to others’ needs and feelings and being understanding and helpful
- Leadership – willing to lead, take charge and offer opinion and direction
- Conflict resolution skills
- Proficiency in Microsoft Office
