Customer Support Officer with Intertek Testing Services (Cambodia) Co., Ltd.

BTDC-ID: 12052

Closing Date: 03-Oct-2021

Customer Support Officer

Office Address

#13AC, Street 337, Phum 5, Sangkat Boeng Kak Ti Muoy, Khan Tuol Kouk, Phnom Penh, Cambodia

Contact Name

Intertek Testing Services (Cambodia) Co., Ltd

Phone

023 885 421

Email

TO: recruitment.cambodia@intertek.com

Website

www.intertek.com

Announcement Description

Intertek is an industry leader with more than 43,800 employees in 1,000 locations in over 100 countries. We deliver Total Quality Assurance expertise 24 hours a day, 7 days a week with our industry-winning processes and customer-centric culture. Whether your business is local or global, we can help to ensure that your products meet quality, health, environmental, safety, and social accountability standards for virtually any market around the world. We hold extensive global accreditations, recognitions, and agreements, and our knowledge of and expertise in overcoming regulatory, market, and supply chain hurdles is unrivalled.

We are now seeking for high caliber candidate to join our team in Cambodia office for the position of:

Customer Support Officer

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Workplace Circumstances

Environment: N/A
Languages: N/A
Location: Phnom Penh

Position Circumstances

Career Category: Customer Service/Support, Business Administration
Schedule:Full-time
Salary: N/A

Position Summary

Duties & Responsibilities:

Provide customer service to clients for queries regarding operation business/services.
Support with schedule arrangement;
Coordinate with all operation staff for all matters related to operation business/services;Monitor the return on inspection provisional report from inspectors;
Ensure that retained samples and reports are properly stored and documented;
Responsible in sample disposal and kept its records;
Perform other related tasks as assigned.

Requirements:

Bachelor degree in Business Management, English or other related fields;
At least two-year experience in customer service or sales;
Well-organized with high level of administration ability to effectively manage paperwork;
Possess of excellent customer service skills;
Strong interpersonal skills;
Good in oral and written English communication, knowledge of Mandarin Chinese is a plus;
Knowledge of computer skills (Ms. Office Applications);
Resourceful, flexible, and well organized;
Professional, responsive, and a positive work attitude.

Intertek offers a culture where motivated customer-oriented employees can flourish, experience professional fulfilment and reach their highest potential.

Interested applicants may submit their CVs, with a heading stating the position applied for, expected salary, and recent photographs by using information provided in the contact detail.