Customer Service Executive
Position Summary Expectations - Duties, Responsibilities
REMUNERATION: We provide competitive salary and benefits including daily lunch allowance, social, accidental, hospital and surgical insurance among other things.
WORKING HOURS:
- Monday-Friday : 8AM – 12PM; 1:00PM – 5:00PM
- Saturday : 8AM – 12PM
- Manage and proactively attend export documentation tasks including shipping instruction submission follow-up from customers, advanced manifest filing, issuance of export bill of lading, and other related inquiries.
- Liaise with relevant parties to ensure required documents are submitted on time and accurately.
- Manage export billing/invoicing on time.
- Follow up unclaimed cargoes if any.
- Update weekly/monthly related reports.
- Perform other tasks to be assigned.
- Graduated from University
- Good at speaking/writing English and Chinese is an added advantage.
- Good at using Ms. Office basically Outlook, Excel, Word.
- Hard/smart working individual and customer oriented.
- Ready to work under pressure to meet deadline.
- Willing to learn and initiating improvement in daily work.
- Able to work independently and/or as a team.
