Chef de Partie (Sushi/Korean BBQ Cuisine)
Position Circumstances
- Career Category: Hotel/Restaurant
- Schedule:Full-time
- Salary: N/A
Job Grade: 4
Department: Kitchen (Sushi Zo)
Staff Supervise Direct: Demi Chef & Commis Chef
Staff Supervise Indirect: N/A
Job Purpose:
This position is responsible for the training and supervision of a team of cooks in the appointed section of Sushi Zo and preparation of food observing all standards.
Duties & Responsibilities:
- Operations
- Train and supervise the work of kitchen personnel in Sushi Zo.
- Ensure personal cleanliness and proper deportment of all team members.
- Produce high quality food in a specified area of the food preparation and ensure that this is also practiced amongst all team members.
- Check the taste, temperature and visual appeal of food items prepared to ensure that the quality and portion are consistent and as per specifications set out.
- Ensure that all equipment and perishable items are stored in its designated place and is done in the most hygienic manner.
- Prevent the use of contaminated products in any phase of food preparation and prevent colleagues who are ill or suffering from an infection from taking part in the preparation or handling of food.
- Ensure that colleagues follow the hygiene and sanitation procedures when handling food, equipment and utensils.
- Work closely with Steward team in maintaining the cleanliness of the kitchen.
- Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to.
- Interact with management of other departments within areas of responsibility to foster and maintain effective working relations with them.
- Meet and interact with representatives of the local community and potential guests as required.
- Other Responsibilities
- Be well-versed in hotel fire & life safety/emergency procedures
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Job Knowledge
- Years of related experience
- Minimum 3 years in cooking
- Minimum 1 year of experience in cooking Japanese/Korean BBQ
- 1-2 years of experience in supervisory role
- Education / qualification
- Minimum lower secondary school education
- Additional certification(s) from a reputable Culinary school will be an advantage
- Essential Job Skills
- Good local and English language skills
- Ability to Train, motivate and develop a team of individual
- Attentive listener; understanding, empathetic, and personable
- Ability to cope with pressure
- Positive, go-getter attitude
- Strong Leadership Skills and a proactive problem solver
- Confidence, confidentiality, reliable level
- Desirable Job Skills
- Good Communication Skills, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
- Physical Requirements
- Good health, physically fit. Excellent personal grooming & personal presentation
- Level of Independence
- Be able to Initiate Tasks as a Team or Independently
- Level of Thinking
- Be able to solve the problem and provide effective solutions and compromise to challenge
- Communication / Interpersonal skills
- Skill level
- Good interpersonal skills required. & People oriented and result driven require. Interacts principally with colleagues and occasionally with guests
- Language Skills
- Deals or negotiate in local and English. Advantageous to be able to deal in additional languages.
- CONFIRMATION OF EMPLOYMENT REQUIREMENTS
- Proficiency in the role at required level
- Conversant with relevant emergency procedures.
- Knowledge of relevant Hotel rules & regulations.
- Knowledge of the company, hotel, and its environment.
- Knowledge of relevant safety & security procedures.
Commis Chef
Position Circumstances
- Career Category: Hotel/Restaurant
- Schedule:Full-time
- Salary: N/A
The position is for Korean BBQ
Department: Kitchen of Ember outlet
Staff Supervise Direct: N/A
Job Purpose:
This position is responsible for maintaining high standards of food preparation and service in the appointed kitchen(s), according to the standards set by the Management
Duties & Responsibilities:
- Operation
- Stock up the assigned kitchen with raw materials and ingredients on a daily basis
- Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them
- Master all basic cooking methods like cutting of ingredients and preparing daily mis-en-place for the assigned station
- Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Clean and maintain all equipment within the food production area
- Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor.
- Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Job Knowledge
- Years of related experience
- Minimum 2 Years
- Education / qualification
- Minimum Primary school education
- Additional certification(s) from a reputable Culinary school will be an advantage
- Essential Job Skills
- Knowledge and Experience
- Minimum Primary school education
- Minimum 1 year of relevant experience in a similar capacity
- Oral proficiency in English language
- Competencies
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times
- Positive, go-getter attitude
- Strong Leadership Skills and a proactive problem solver.
- Confidence, confidentiality, reliable level
- Desirable Job Skills
- Good Communication Skills, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
- Physical Requirements
- Good health, physically fit. Excellent personal grooming & personal presentation
- Level of Independence
- Be able to Initiate Tasks as a Team or Independently
- Level of Thinking
- Be able to solve the problem and provide effective solutions and compromise to challenge
- Communication / Interpersonal skills
- Skill level
- Good interpersonal skills required. & People oriented and result driven require. Interacts principally with colleagues and occasionally with guests
- Language Skills
- Deals or negotiate in local and English. Advantageous to be able to deal in additional languages.
- Confirmation Of Employment Requirements
- Proficiency in the role at required level
- Conversant with relevant emergency procedures.
- Knowledge of relevant Hotel rules & regulations.
- Knowledge of the company, hotel, and its environment.
- Knowledge of relevant safety & security procedures.
- English language requirements met or exceeded
F&B Supervisor
Position Circumstances
- Career Category: Hotel/Restaurant
- Schedule:Full-time
- Salary: N/A
The position is for Korean BBQ
Department: Food & Beverage
Staff Supervise Direct: TBC
Job Purpose: This position is responsible for providing prompt and professional F&B service to Catering and/or Hotel’s guests
Duties & Responsibilities:
- Key Result Areas
- Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
- Assist management to supervise junior team members and casual labor under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
- Take food and beverage orders according to guest’s requirements and preferences
- Deliver food & beverage services in accordance to departmental standards and procedures, including VIP service
- Ensure that all food & beverage are served according to service standard
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
- Try to remember individual patron’s names and their preferences to extend a personalized service
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
- Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
- Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
- Assist other Food & Beverage outlets with their operations during peak times or when required
- General
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
- Job Knowledge
- Years of related experience
- Minimum 2 years
- Education / qualification
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Essential Job Skills
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
- Working knowledge of MS Excel, Word, & PowerPoint
- Desirable Job Skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
- Confirmation Of Employment Requirements
- Conversant with relevant emergency procedures.
- Knowledge of relevant rules & regulations.
- Knowledge of the company, hotel, and its environment.
- Knowledge of relevant safety & security procedures.
- English language requirements met or exceeded
Hostess
Position Circumstances
- Career Category: Service & Hospitality, Communications
- Schedule:Full-time
- Salary: N/A
The position is for Korean BBQ
Department: Food & Beverage
Staff Supervise Direct: N/A
Staff Supervise Indirect: N/A
Job Purpose: This position is responsible for providing prompt and professional F&B service and ensure our guests have a positive first experience with a Hotel KVL Outlet
Duties & Responsibilities:
- Key Result Areas
- Make sure that all guests that enter the Restaurant receive a warm and friendly greeting
- Escort guests to the table
- Manage the reservation system
- Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
- Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
- Take food and beverage orders according to guest’s requirements and preferences
- Deliver food & beverage services in accordance to departmental standards and procedures, including VIP service
- Ensure that all food & beverage are served according to service standard
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
- Try to remember individual patron’s names and their preferences to extend a personalized service
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
- Assist other Food & Beverage outlets with their operations during peak times or when required
- General
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
- Job Knowledge
- Years of related experience
- 1 year
- Education / qualification
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Essential Job Skills
- Good English Skills
- Working knowledge of MS Excel, Word, & PowerPoint
- Good communication and customer contact skills
- Must be well-presented and professionally groomed at all times
- Desirable Job Skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Confirmation Of Employment Requirements
- Conversant with relevant emergency procedures.
- Knowledge of relevant rules & regulations.
- Knowledge of the company, hotel, and its environment.
- Knowledge of relevant safety & security procedures.
- English language requirements met or exceeded
Waiter / Waitress
Position Circumstances
- Career Category: Catering
- Schedule:Full-time
- Salary: N/A
Job Grade: 5
Department: Food & Beverage
Staff Supervise Direct: N/A
Staff Supervise Indirect: N/A
Job Purpose: This position is responsible for providing prompt and professional F&B service to Catering and/or Hotel’s guests.
Duties & Responsibilities:
- KEY RESULT AREAS
- Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
- Deliver F&B services in accordance to departmental standards and procedures.
- Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation.
- Greet all patrons warmly upon arrival at the door and escort them to the table.
- Ensure that all food & beverage are served according to service standard.
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
- Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature.
- Try to remember individual patron’s names and their preferences to extend a personalized service.
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.
- Thank all patrons for patronizing the outlet upon their departure.
- Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area.
- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition.
- Report any complaints, incidents or other irregularities to management.
- Assist other Food & Beverage outlets with their operations during peak times or when required.
- GENERAL
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
- Job Knowledge
- Years of related experience
- Minimum 1 year of experience in F&B service
- Education / qualification
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Essential Job Skills
- Good communication and customer contact skills
- Service oriented
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- CONFIRMATION OF EMPLOYMENT REQUIREMENTS
- Conversant with relevant emergency procedures
- Knowledge of relevant rules & regulations
- Knowledge of the company, hotel, and its environment
- Knowledge of relevant safety & security procedures
- English language requirements met or exceeded
