Catering Manager
Position Circumstances
- Career Category: Catering, Exec. / Management, Service & Hospitality
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Director of HR, Support & Professional Services
Description: The Catering Manager is responsible for overseeing all aspects of the catering operations. This includes managing staff, ensuring high-quality service, maintaining budgetary controls, and ensuring compliance with health and safety regulations. The ideal candidate will have strong leadership skills, a passion for hospitality, and a commitment to providing exceptional dining experiences for students, faculty, and guests.
Duties & Responsibilities:
- Oversee daily operations of the Food and Beverage department, including dining halls and catering services.
- Develop and implement menus in collaboration with chefs and culinary staff.
- Ensure high standards of food quality, presentation, and service.
- Manage and train food and beverage staff, including scheduling and performance evaluations.
- Monitor inventory levels and order supplies as needed.
- Maintain budgetary controls and manage costs effectively.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle customer inquiries and resolve complaints in a professional manner.
- Plan and execute special events and functions.
- Collaborate with other university departments to enhance the overall dining experience.
Expected Profile of Candidates
Qualifications:
- Master's Degree in Hospitality Management, Culinary Arts, or a related field.
Work History:
- Experience in food and beverage management, preferably in institutional setting for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Knowledge and experiences of food safety and sanitation regulations in Cambodia market.
- Proficiency in budgeting and financial management.
Soft Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays as needed.
Human Resources Officer
Position Circumstances
- Career Category: HR, Business Administration, Admin / Supervisory
- Schedule:Full-time
- Salary: Negotiable
The position is for Recruitment
Department: Human Resources
Supervisor: Human Resources Manager
Description: The Human Resources Officer supports the HR function with a primary focus on recruitment, HRIS management, and other HR-related responsibilities. The ideal candidate will possess demonstrated expertise in recruitment processes, a strong understanding of HR recruitment strategies, proficiency in HRIS platforms, and exceptional organizational skills to ensure accurate employee record-keeping.
Duties & Responsibilities:
- Implement quarter and annual recruitment plan to ensure timely and effective filling of all vacancies with suitable candidates.
- Manage job advertisements, screen CVs, administer pre-employment recruitment requirements, and compile candidate information in HRIS and Spreadsheets for review.
- Source candidates through various online and offline channels, including job boards, social media, and networking events.
- Coordinate interview scheduling and communication between candidates, hiring managers, and department heads.
- Maintain professional and timely communication with candidates throughout the recruitment process, from application to onboarding or rejection.
- Maintain comprehensive records of interviews, candidate evaluations, and new hires in compliance with organizational and legal standards.
- Build and maintain talent pipelines by engaging with past applicants for future opportunities.
- Maintain and update accurate employee records within the HRIS and other relevant databases, including personal information, employment status, and changes such as promotions or terminations.
- Prepare and manage personnel files in accordance with compliance and confidentiality requirements both in soft and hard copies.
- Manage onboarding checklists and coordinate necessary resources and equipment for new hires.
- Manage staff entry, exit, and changes in status within HR systems accurately and promptly.
- Collaborate with hiring managers and training units to ensure new employees receive proper onboarding and training.
- Other tasks assigned by line manager.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Human Resources, Management, Administration, or a related field.
Work History:
- Experience in HR recruitment, preferably within international universities or international recruitment agencies for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Proven ability to effectively screen and evaluate candidates through various assessment techniques, including interviews and written tests.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and HR Information Systems (HRIS).
- Fluent in both English and Khmer, with excellent verbal and written communication skills in both languages.
Soft Skills
- Strong organizational and communication skills, with the ability to manage multiple tasks efficiently and maintain accurate records.
- Strong interpersonal skills with the ability to collaborate effectively across departments and build professional relationships.
- Ability to work under pressure and consistently meet deadlines in a fast-paced environment.
Student Recruitment Officer
Position Circumstances
- Career Category: Sales / Marketing, Communications, Educate/Train/Teaching, Business Administration, Admin / Supervisory
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Deputy Manager, Student Recruitment and Admissions
Description: As a Student Recruitment Officer within the Admissions and Recruitment Department, you will play a pivotal role in attracting, selecting and nurturing qualified candidates for undergraduate and graduate programs at AUPP. You will actively engage with prospective students, provide them with information about our academic offerings, and guide them through the admissions process. The ideal candidate will possess strong interpersonal skills and the ability to effectively communicate the value of our institution to diverse audiences.
Duties & Responsibilities:
- Conduct outreach and recruitment activities to attract prospective students.
- Coordinate and represent AUPP at college fairs, high school visits, and other recruitment events.
- Participate in campus tours, discovery days, and information sessions for prospective students and their families.
- Maintains records of prospective students, tracking their interests, interactions, and progress through the recruitment pipeline.
- Follow up with leads generated from recruitment events, inquiries, and applications to nurture their interest in AUPP.
- Advise prospective students on admissions requirements, academic programs, scholarships etc.
- Encourage prospective students to complete applications and guides them through the initial steps.
- Conduct follow-up communications with admitted students to ensure they have the information they need to make enrollment decisions.
- Develop and maintain relationships with high school counselors, advisors, and other partners.
- Collaborate with academic departments and other university stakeholders to promote programs and initiatives.
- Uses data and analytics to assess the effectiveness of recruitment strategies.
- Participate in professional development opportunities to stay informed about admissions trends and best practices.
- During high period, provides support to admissions team.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Education, Marketing, Communications, or related field.
Work History:
- Experience in sales and\or recruitment preferably in a higher education institution or related experience for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Excellent interpersonal and communications skills, both spoken and written in English and Khmer.
- Proficiency in Microsoft Office Suite, and familiarity with CRM systems would be a plus.
Soft Skills
- Demonstrated ability in providing quality customer service.
- Strong organizational abilities and attention to detail.
- Ability to work independently as well as collaboratively within a team.
- Sound character, professional, ethical, fair, and maintains student confidentiality.
- Flexibility to work evenings and weekends as needed for recruitment events.
Admissions Officer
Position Circumstances
- Career Category: Business Administration, Admin / Supervisory, Customer Service/Support
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Deputy Manager, Student Recruitment and Admissions
Description: As an Admissions Officer within the Admissions Department, you will play a pivotal role in managing the application process and supporting prospective students as they navigate their journey to AUPP. You will evaluate applications, coordinate required assessments, and ensure clear and timely communication with applicants. The ideal candidate will have strong attention to detail, excellent customer service skills, and the ability to guide applicants through each stage of the admissions process while maintaining professionalism and integrity.
Duties & Responsibilities:
- Receives and reviews completed applications, ensuring all necessary admissions documents are provided. Contacts students if any documents are missing.
- Assesses applicants based on established admission criteria.
- Coordinates English proficiency testing, interviews, and other evaluation steps as required.
- Notifies applicants of their admission status in a timely and professional manner.
- Provides personalized assistance to applicants via email and phone, addressing inquiries and concerns throughout the admissions process.
- Collaborate with other university departments, such as Student Affairs, Finance, and Registrar to ensure a smooth transition for admitted students.
- Maintains accurate records of applicant information and admission decisions.
- Assists in compiling reports on admissions statistics for internal use.
- Oversees the internal and external scholarship application process – from application to results announcement.
- Organizes and coordinates scholarship testing and evaluation processes.
- Works closely with Recruitment Officers to exchange information about prospective students, ensuring consistency in communication.
- Provides standby assistance to the Recruitment Team during high peak periods.
- Provides feedback to the Recruitment team regarding lead quality and the effectiveness of recruitment strategies.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in a related field.
Work History:
- Experience in customer service, administration, or similar - preferably in a higher education institution or related industry for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Excellent interpersonal and communication skills, both spoken and written, in English and Khmer.
- Proven ability to provide high-quality customer service.
- Strong attention to detail, ability to manage multiple applications efficiently, and proficient reporting skills.
- Ability to analyze situations, troubleshoot issues, and provide effective solutions.
Soft Skills
- Ability to work both independently and collaboratively within a team.
- Proficiency in Microsoft Office Suite; familiarity with CRM systems is a plus.
- Demonstrates integrity, ethical behavior, fairness, and maintains student confidentiality.
- Flexibility: Some overtime work may be required during peak admission periods.
- Must be able to work independently and manage responsibilities with minimal supervision.
Assistant Librarian
Position Circumstances
- Career Category: Assistant, Library, Admin / Supervisory
- Schedule:Full-time
- Salary: Negotiable
Department: Library
Reports To: Deputy Librarian
Position Summary
The Assistant Librarian is responsible for managing and developing the library’s collections, providing high-quality reference and circulation services, and ensuring effective day-to-day library operations. This position requires strong technical skills, particularly in the Koha Integrated Library System (ILS), and an academic background in Information Technology or a related field to support the library’s digital and system-based functions.
Duties & Responsibilities:
- Collection Management & Cataloging
- Maintain a comprehensive, current, and curriculum-supportive library collection.
- Catalog and classify library materials in the Koha Integrated Library System
- (ILS) according to international cataloging standards.
- Oversee collection development, including the evaluation, selection, and ordering of new materials.
- Ensure proper labeling, repair, and preservation of library materials to support longevity of the collection.
- Circulation & Reference Services
- Supervise day-to-day circulation operations to ensure quality service delivery for all library users.
- Assist users in locating reference and leisure reading materials.
- Provide reference services for students, faculty, and staff using available library resources.
- Assist with photocopying, printing, and scanning requests.
- Library Systems & IT Support
- Manage and update the AUPP Library webpage, ensuring organized content, events, and updated resources.
- Provide technical support related to Koha and other library systems.
- Maintain digital library resources and assist with troubleshooting basic IT related issues within the library.
- Administration & User Support
- Respond to information requests using available print and digital resources.
- Maintain monthly and annual statistics on library usage to support planning and future service development.
- Assist faculty and staff with material selection and coordinate ordering processes.
- Support the Deputy Librarian in planning and implementing programs and activities that enhance student engagement and library visibility.
- Ensure the library environment is clean, organized, and materials are properly shelved.
- Perform other duties as assigned by the Deputy Librarian.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Information Technology, Information Science, Library and Information Management, or a related IT field.
Work History:
- Experience working with the Koha Integrated Library System for 1 year is required
Skills & Knowledge:
General & Technical Skills
- Strong understanding of cataloging standards (e.g., MARC 21, AACR2, RDA).
- Good knowledge of digital library tools, basic troubleshooting, and web content management.
- Strong organizational, communication, and customer service skills.
Soft Skills
- Ability to work collaboratively in a team-oriented environment.
