Accountant
Position Circumstances
- Career Category: Accounting
- Schedule:Full-time
- Salary: N/A
Duties & Responsibilities:
- Keep business record and ensure that compliance accounting standard required
- Reconciling customer accounts and resolving any issues
- Maintaining accurate records of all accounts receivable transactions
- Reconcile daily bank cash, and bank account settlement
- Review posting cash collection payment into accounting system
- Generating reports on accounts receivable activity and aging
- Managing monthly declarations annual tax return ensure timely submission per deadline
- Coordinating with business partners to ensure accurate and timely billing and payment processing
- Assisting with month-end and year-end close activities related to accounts receivable.
- A bachelor's degree in accounting, finance, or a related field
- 3-5 years of experience in related accounting role
- Proficient in computer applications
- Good communication and interpersonal skills
Customer Service
Position Circumstances
- Career Category: Customer Service/Support
- Schedule:Full-time
- Salary: N/A
Duties & Responsibilities:
- Responsible for answering customer inquiries about account balances, transactions, fees, and other questions via phone, email, chat, or in-person.
- Resolving customer issues when customers have issues with their accounts or transactions, representatives need to be able to listen to their concerns and work towards a resolution.
- Responsible for opening new accounts or closing existing accounts for customer.
- Work with other departments to resolve customer issues or answer questions.
- Provide feedback to management regarding customer issues or concerns.
- Associate degree or equivalent is typically required in business administration, finance, or a related field.
- Strong communication, problem solving and customer service skills.
- Proficient in computer applications
- At least 1-2 years of experience in customer service or a related field.
