Employment / Jobs in Cambodia - Service Assistant Manager, PR/Marketing Planning Assistant Manager and Dealer Sales Staff

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Service Assistant Manager, PR/Marketing Planning Assistant Manager and Dealer Sales Staff with Yamaha Motor Cambodia Co., Ltd.
NOTE: The closing date for this position has already passed

BongThom-ID
30106

Description
	Yamaha Motor Co., Ltd. (YMKH) registeredthe MinistryCommerce21 July, 2008assembling, manufacturing, marketing, distributing, selling and/or servicing Yamaha brand motorcyclestheir partsaccessories inKingdom. We are now seekingqualified n candidatefill inpositions of Service Assistant Manager PR/Marketing Planning Assistant Manager Dealer Sales Staff SERVICE ASSISTANT MANAGER =========================== Service Assistant Managerresponsiblethe customer-focusedefficient operationthe Service group. Service Assistant Manager operatesgroup at maximum productivity, maintaining good employee relationships, settingobtaining service objectivesmaintaining service records. Service Assistant Managerresponsibleensuringcustomer experience that meetsexceedsindustry's customer satisfaction andmonitoringimproving customer satisfaction. Service Assistant Manager also carries out this responsibility by building customer relationships, creatinggood work environmentproperly managingassetsthe group. PR/MARKETING PLANNING ASSISATANT MANAGER ========================================== 1. develop, establishmaintain marketing strategiesmeet organizational objectives. 2. Effective managementthe marketing, advertisingpromotional activitiesthe organization. DEALER SALE STAFF ================== Dealer Sales Staff willresponsibleimplementingsales strategymotorcycles, serve customers intimely, efficientcourteous manner, service existing customersacquire new ones. He will havemake sure thatbusiness grows largershould alsoableprovide customer satisfactionalso hasbe very committedthe successthe business.

Positions
	Service Assistant Manager Category: Admin / Supervisory, Engineering Location: Phnom Penh Schedule: Full-time
	PR/Marketing Planning Assistant Manager Category: Sales / Marketing Location: Phnom Penh, Travel to Provinces Schedule: Full-time
	Dealer Sales Staff Category: Sales / Marketing Location: Phnom Penh, Travel to Provinces Schedule: Full-time

Duties + Requirements
	Service Assistant Manager Duties Assist all service staff (Mechanic) in all phases of their job descriptions Work closely with the Sales Teams as appropriate to ensure proper stocking of fast moving (high use) parts Ensure that service staff members follow safety policies and practices and that they report any and all accidents immediately Conduct quality check on all completed jobs ensuring safety and customer satisfaction Ensure that all the necessary shop equipment/tool is in proper working condition Ensure that customer's inconveniences, complaints and misunderstandings are dealt with fairly and quickly Ensure that proper service sales techniques are being used Meet with Sales 3S Manager on a regular basis to review current service group performance, set future performance objectives, promotional activities or any other matters Communicate with customers before issues arise Maintain accurate records and insure warranty parts retention following all company requirements Establish and maintain a good working relationship with customers to encourage repeat business Maintain reporting systems required by Managing director, Sales 3S Manager and the company Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates Train, motivate, counsel and monitor the performance of all service staff (Mechanic) Maintain customer satisfaction above that of industry's average Demonstrates behaviors consistent with the company's vision, mission and values in all interactions with customers, co-workers and suppliers Adheres to all company policies, procedures and safety standards Ensure that all service activities including market service, after sales service and troubleshooting procedure implemented effectively Ensure a proper dealer workshop control and the provision of guidance Requirements REQUIRED QUALIFICATIONS Two years of experience in Motorcycle repair facility Two years of supervisory experience Must possess knowledge of Technical issues Must have a valid driver's license Demonstrated customer service skills Previous industry knowledge of overall operations, management and wholesale relations is preferred Proficiency with Microsoft Office applications including Word, Excel, PowerPoint Knowledge of Access is preferred Bachelor Degree or equivalent required Technical Degree is preferred KEY COMPETENCIES Good written, verbal communication, and reading skills in English Organization and planning skills Analytical skills Problem analysis and problem-solving skills Formal presentation skills Adaptability Stress tolerance Collaboration Displays critical/creative thinking Strives for continuous improvement Timely response to requests for information, service, and assistance Demonstrates a positive and productive attitude Shows respect and sensitivity for cultural differences Treats people with respect Works ethically and with integrity Observes safety and security procedures; reports unsafe conditions Takes responsibility for own actions Exhibits sound and accurate judgment and logical reasoning Able to deal with frequent changes, delays, or unexpected events Uses resources effectively and efficiently Anticipates and plans accordingly
	PR/Marketing Planning Assistant Manager Duties Responsible for the marketing of company products and services to the right market whether B2B or B2C Manage and coordinate all marketing, advertising and promotional staff and activities Conduct market research to determine market requirements for existing and future products Analysis of customer research, current market conditions and competitor information Develop and implement marketing plans and projects for new and existing products Manage the productivity of the marketing plans and projects Monitor, review and report on all marketing activity and results Determine and manage the marketing budget Deliver marketing activity within agreed budget Develop pricing strategy Liaison with media and advertising Requirements EDUCATION AND EXPERIENCE Business or marketing-related degree or equivalent professional qualification Experience in creation of marketing materials Experience with relevant artwork design software Experience in all aspects of developing and maintaining marketing strategies Technical marketing skills Proven experience in customer and market research Relevant product and industry knowledge KEY COMPETENCIES Excellent written and verbal communication skills Organization and planning Analytical skills Problem analysis and problem-solving Team-leadership Formal presentation skills Persuasiveness Adaptability Innovation Judgment Decision-making Stress tolerance Collaboration Marketing Professional Ethics
	Dealer Sales Staff Duties Present and sell company motorcycles to current and potential customers Ensuring existing dealers have stocks at all times Serving dealers in a timely, efficient and courteous manner Identifying sales opportunities Following through and closing sales Determining dealers’ requirements and advising them on appropriate products Answering any technical questions about the products Provide satisfaction to the customers Identify and resolve customer concerns Establish and maintain current customers and potential customer relationships Prepare action plans and schedules to identify specific targets and project the number of contacts to be made Writing sales reports to 3S Sales Manager Develop and maintain sales materials and current product knowledge Develop and implement special sales activities to increase sales Perform the job frequently outside of the office on a daily basis, and Other duties assigned by the 3S Sales Manager Requirements REQUIRED QUALIFICATIONS Two years of experience in motorcycle industry Two years of experience in sales Age 25-29 Must have a valid driver's license Demonstrated customer service skills Previous knowledge of wholesale relations is preferred Proficiency with Microsoft Office applications including Word, Excel, PowerPoint Knowledge of Access is preferred Bachelor Degree or equivalent required KEY COMPETENCIES Good written, verbal communication, reading skills in English Organization and planning skills Analytical skills Problem analysis and problem-solving skills Formal presentation skills Adaptability Stress tolerance Collaboration Displays critical/creative thinking Strives for continuous improvement Timely response to requests for information, service, and assistance Demonstrates a positive and productive attitude Shows respect and sensitivity for cultural differences Treats people with respect Works ethically and with integrity Takes responsibility for own actions Able to deal with frequent changes, delays, or unexpected events Uses resources effectively and efficiently Anticipates and plans accordingly

Application Information

Please submit your applicationdetailed CV usingcontact details below by August 23, 2012. Only short-listed candidates willcontactedinterview.

Closing Date

23-Aug-2012

Contact Details

Address :

# 35 DEF, Street Tchecoslovaquie, SangkatGet your job announcement details from www.BongThom.com - always Veal Vong, Khan 7 Makara, Phnom Penh

Name :

Yamaha Motor Cambodia Co., Ltd. (YMKHThe most accurate and up to date details of job announcements in Cambodia can be found at the web site www.BongThom.Com)

Email :

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