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Waitress
Duties
- RESPONSIBILITIES
- Coordinating entire station and communicating with front- and back-of-the-house personnel to provide a dining experience that meets or exceeds guest expectations
- Process guest orders to ensure that all items are prepared properly and on a timely basis.
- Observe diners to ensure that guests are satisfied with the food and service, respond to additional requests and determine when the meal has been completed
- Totals bill and accept payment or refer guests to cashier
- Arrive before the designated start of your shift so that you do not inconvenience other employees or disrupt the efficient operations of the restaurant
- To be continually aware of, and maintain, the highest standards of personal hygiene and dress
- To attend meetings and training courses as required
- KEY TASKS
- To clean and refill cruet and condiment sets, order branded sauces and chutneys to ensure consistent supply
- To set tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair
- To take orders from customers and ensure these are given to the appropriate person to execute
- To be totally familiar with the composition of all menu items
- To serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner
- To clean tables and ensure they are cleaned as soon as it is apparent that customers have finished their food or drink with an acceptable balance between speed, yet allowing customers to finish their meal without feeling rushed
- To attend to customer complaints satisfactorily
- To report any suspicious packages or parcels to management without delay
Requirements
- Work Competencies/Skills: Good command of English
- Behavioral Competencies : Good interpersonal skills ,Ability to work under pressure
- Experience: Restaurant experience
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